Pilot Freight Services Receives Ryder Carrier Quality Award 2019
GLEN MILLS, PA – July 8, 2019 – Pilot Freight Services (Pilot), a worldwide provider of transportation and logistics services is the proud recipient of the Ryder Carrier Quality Award for the International Maritime Commerce category. The award recognizes 14 U.S. and Canadian carriers for service quality and operational excellence based on a variety of metrics, including on-time performance, claims handling, customer service, technology applications, economic value, and innovation. Pilot has been honored by Ryder with 17 previous awards and is the only carrier selected in three separate categories. The 2019 award is the first time Pilot has been chosen for international maritime commerce.
The award is a testament to Pilot’s commitment to providing solution-based services to its customers. The company’s stellar reputation for providing on-time deliveries, in-house transportation management expertise, technology and communication tools to provide transparency makes Pilot a valuable partner. Over the last year, Pilot has invested significant resources to grow its international presence and this award highlights the deep pool of talent and technology dedicated to serving global clients.
“As we continue to enhance our product offerings, it is a great honor to be recognized by our peers for going above and beyond to provide superior service especially in a new category,” says John Hill president and chief commercial officer of Pilot Freight Services. “We truly value our longstanding partnership with Ryder and look forward to many more years of providing solution-based services to enhance their network.”